Work That Moved Things Forward

When I look back at the projects I’m most proud of, I don’t think about the screens, workshops, frameworks, or presentations. I think about what changed because of the work. A team that started moving faster. A product that found its footing. A company that gained clarity during a period of growth or uncertainty. The common thread isn’t a particular industry, company, or technology—it’s helping people and organizations move from where they are… to where they want to be.

The projects below highlight some of those moments and the role I was fortunate enough to play in them.

Transformation Stories

Smartsheet: Scaling organizational capability

Helm: Simplifying personal cybersecurity

Samsung: Transforming customer engagement

Microsoft: Shaping the future of search

T-Mobile: Transforming digital customer experiences

Builder Stories

PathPilot: Reimagining personalized career development

My custom GPTs: Exploring human-AI collaboration

Cluck: Meeting needs through multi-modal technology experiences

I’ve always believed that the best case studies aren’t about deliverables, titles, or the work itself. They’re about what changed as a result. In an in-person presentation, I’ll go into more detail on the stories above.